Shipping and Handling

Our products have free shipping all across Japan using Japan Post. We will ship with Japan Post internationally to US and Europe.

Payment is done by credit card (via Stripe).
Shipment will take place from 2 to 4 days after the payment is received. Multiple products will be shipped together.

Handheld consoles will be provided without batteries (unless integrated) to avoid customs problems. Unless stated otherwise in the product description, our products have a 3 month warranty, which does not cover damages due to misuse or disassembly of the product (falls, cracks, holes, etc…). In case of problems we will first try to fix them remotely (where possible), otherwise we will repair the item after it is returned to us. Shipping charges are on the customer for the return. 

On products that we sell in the “outlet” there is absolutely no warranty and they are sold “AS IS”. Those products have some defects but are sold at a reduced price. All defects will be listed on the product page.